Frequently asked questions
Choosing, paying, taking the test and using your result
Choose an assessment, pay, take it online and download your score report and certificate. Guides, targeted practice, timed drills and full mocks are available first.
Frequently asked questions
Choose the assessment that matches where you are now. Foundations and University Entry are for secondary and university-entry stages. Undergraduate Benchmark and Graduate Launch are for university study and the move into work. Postgraduate Readiness and Professional Leadership are for postgraduate and early-career professional stages.
Each assessment has a one-time USD price. Your price is based on your country of residence. If that country does not match the card billing country, access is paused for a pricing check. Card-issuing country, institution location and IP address are not used to set the price. The assessment, scoring, score report and certificate are included.
Duration depends on the assessment, from 60 minutes for Foundations to 110 minutes for Professional Leadership. Each assessment page shows the exact time. Guides, targeted practice, timed practice and a full mock are available first.
After you create an account, choose an assessment and pay once by card through Stripe Checkout. Your price is based on your country of residence. The score report and certificate are included.
Refunds are issued by GlobalPass+ support through Stripe to the original payment method. A full refund closes any assessment access from that order that you have not started, withholds the result and permanently revokes a certificate the order paid for. To request a refund, email support with your order reference from Billing. There is no self-service refund button. A partial goodwill refund leaves your access and result unchanged. The full policy is on the refund policy page.
After payment you start from your dashboard on a tablet or computer. A timer counts down while you answer. You can move between questions, flag items and submit when you finish. If time runs out, the assessment submits automatically. Phones can be used for practice, not the scored assessment.
Objective items are scored automatically after you submit. Your result is published in your account, usually within seconds. You can then download the score report and certificate.
Objective items are scored automatically after you submit. You receive an overall score, a percentage and competency scores. Score labels describe performance on that assessment.
Your overall score and percentage show how you performed on that GlobalPass+ assessment. Competency scores show performance by measured category.
You receive an overall score, a competency breakdown, a downloadable PDF score report and a verifiable GlobalPass+ certificate. The certificate records the assessment you completed and the result you achieved.
Open the result in your account and choose Download Certificate or Download Score Report. Certificates also appear under Credentials in your dashboard.
Each certificate includes a credential ID and QR code. Anyone can open the verification page, check the status and confirm the signature. Detailed results stay private unless you share them.
That is each recipient's decision, and GlobalPass+ does not guarantee how any employer or university will weigh it. What you can do is add assessed, verifiable evidence to a well-prepared application: your certificate carries a credential ID and QR code, and anyone you share it with can confirm its authenticity and status on the verification page.
Yes. After at least 30 days you can buy a new attempt. A retake uses a different form where one is available, keeps your original result, and is charged at the current price.
Yes. Each pathway has guides, targeted practice, timed practice and a full mock so you can try the question formats and timing before you buy. Practice does not replace the scored assessment and does not issue a certificate or GlobalPass Score.
You can register, pay and practise on your phone. The timed scored sitting needs a computer or tablet with a larger screen than a phone, because a small screen changes how timed questions are presented and would make results harder to compare fairly. If your internet stops during a sitting, your answers are saved and you can sign in again on the same account to continue.
Yes. Candidates can request extra time or eligible breaks. Font size and high contrast are always available in the assessment console.
The GlobalPass Score is your result on the 300–900 scale. The GlobalPass Index is a separate, optional ranking of published scores. Ranks compare candidates on the same pathway only: scores from different pathways share a scale but are not statistically equated, so they are never ranked against each other. Assessment rank is your place among candidates on the same pathway, and continent and country ranks are your places within that pathway's cohort in that region. A published profile may include your display name, country, optional university, assessment, GlobalPass Score and those public ranks. For Postgraduate Readiness and Professional Leadership, results stay private.
Use your result page, or Profile and security. Opting in publishes eligible results. Withdraw to remove your public entry immediately. Open appeals and integrity holds stay off the Index until they are resolved.
GlobalPass+ certificates record the assessment completed and the result achieved.
Results stay in your account unless you share them. Public verification shows only appropriate certificate facts such as name, assessment, score where permitted, issue date and status. If you opt into the GlobalPass Index, the public profile may include display name, country, optional university, assessment, GlobalPass Score and ranking. Email, date of birth and identity documents are not shown on the public verification page.
Support questions: helpdesk@globalpassplus.com. See Help and support for every route, and the refund policy before you ask for a refund.